We are a local Australian team committed to transparency, with no offshoring or contracting. Building a true partnership with you is our priority, focusing on delivering lasting results and measurable returns on your investment. Our emphasis is on quality over quantity, measuring success not just by the number of calls or appointments, but also by the number and value of clients you acquire.
Working together, we follow a thorough and well-thought-out process. Serving as an extension of your sales team, we offer appointment setting services, real lead generation, fully outsourced inside sales solutions, or blended services tailored to your specific business needs. Our team employs various strategies to identify your potential customers.
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who we are
Company Profile
For more than 10 years, we’ve been passionate about achieving better results for our clients.
Our Services
Our Approach
OUR MISSION
We operate as an extension of your sales team: Whether you need appointment setting services, lead generation, a wholly outsourced inside sales solution, or a blended service that meets your unique business challenges, we can help. One Groups’ team uses a variety of strategies to find your potential customers.
Once we can engage in a conversation we will uncover each prospect’s needs, pain points and will be able to present your business as a solution, in turn generating qualified sales and marketing opportunities.
Frequently Asked Questions
FAQ
Some important points when establishing a well balanced and profitable sales team and pipeline
When embarking on cold calling for new business, several factors significantly influence the quality of deliverables and overall campaign outcomes:
Understanding Geographics: a) Determine if the focus is on a specific state or national coverage. b) Define the demographics of your ideal client. c) Identify the psychographics, delving deeper into the pains or challenges your offering addresses.
Effective Communication: a) Ensure that every call or conversation aligns with the language used by your clients or customers. b) Craft a clear presentation or pitch, tailored to the market’s needs and preferences. Whether you’re new to the market or well-established, product-market fit and market share goals should be thoroughly assessed. c) Acquire accurate and comprehensive data, whether stored in a CRM or Excel file, to streamline the sales process and increase the number of successful meetings.
Regardless of your business’s size or stage:
- It’s crucial to have a well-defined Sales System, Sales Process, and proven formula with effective methodologies in place.
- Given the limited operational days per month, strategic planning and efficient execution are paramount.
Additionally, all conversations are recorded for quality assurance and training purposes.
What services do you offer?
We offer a range of marketing services, including B2B & B2C Lead Generation, Outbound and inbound including client re-engagement and customer care through to potential acquisition pending on your individual preference and requirements management, PPC advertising, and CRM management. LinkedIn outbound campaigns
How much does it cost to work with you?
Our pricing varies depending on the scope of the project. We offer customized packages tailored to your specific needs and budget.
How long does it take to see results?
Results can vary depending on the service and the goals of the project. However, we always strive to deliver measurable results within a reasonable timeframe.
How do I know that you are the right business for me?
As a business we pride ourselves on quality and performance. A team led by Charles to whom unlike other business owners is hands on with the daily operations and makes key calls to amplify and help train our SDR’s and comes with a wealth of knowledge and experience.
Charles has worked with some of the biggest brands in the world. We never take on projects unless we’re confident we can deliver, so if we’re unable to help directly we’ll provide strategic advice on what your next steps should be.
You can get a feel for whether we’re the right partner for you with a free consult, we can also engage a x6 week trial where we can both test the waters. We suggest you speak directly with one of our exerts and learn more about our processes.
How do I know that you will represent my brand professionally and provide prospects with the right information on my product/services?
All of our agents/consultants are highly skilled well trained professionals and are experts in having intelligent non-scripted conversations, building rapport, and qualifying opportunities.
We pride ourselves on continual learning and professional development.
Before calls are placed we sit down with you for a detailed briefing session where we design your campaign strategy, develop your value proposition, craft your ‘pitch’, and facilitate the thorough agent training.
You have complete control over the final pitch, business case and narrative unless suggested otherwise by you and we welcome you to meet our consultants and listen in on their calls, providing complete transparency on how your brand is being presented in the marketplace.
We've been impacted by the current interest rates rises thus having an economic effect considering this, how can you help us stay ahead of our competitors?
Post pandemic we’ve seen a huge shift in buyer engagement so we understand exactly what’s taken place and from a sales point of you how specialised we need to be in order to succeed.
The good news is, with 20+ years of experience in both local and global markets, this isn’t the first time our business have helped organisations generate new business during a financial crisis.
In an ever changing market, your business has no choice but to lead, follow, or fall behind. The consensus today indicates that your competitors are heavily immersed and active on the outbound and have staff on the phone if not our team, prospecting and getting their brand in front of your potential clients.
Let us get there first by delivering and executing leads with quality meetings generated and shipped straight to your executives freeing up your time to focus on skilled high-value tasks like securing deals and keeping your long-term accounts happy.
Do you offer a commission only or "pay by lead'' option?
We don’t offer a commission only option due to the costs associated with running your project and no reputable on-shore agency will offer this.
However, we do offer performance-based models which ensures that we have ‘skin in the game’ and to give you peace of mind that we’re committed we pride ourselves on delivery and today hold life long relationships with all our clients.
In the event for whatever reason we fall behind on the agreed numbers or KPI’s we will then apply more time and resources to your campaign at no extra costs.
If under unforeseeable circumstances we suspect or witness a shift in buyer behaviour we will be the first to suggest a pause or suspend our services till a sustainable approach to market is re-established.
important milestones
Company Timeline
With a community of over 400 million users (and a majority age group being 18 to 29), wouldn’t you want to make sure you’re monitoring what people are posting on social networks?
Global Financial Crisis
Charles the Director was living in the States and witnessed the impact of the financial system collapse read buyer behavior as some of the worlds leading banking institutions go under resulting thinking outside the box as we have with "Covid" what thing Charles realised was that doing the little things and getting back to basics with the right mindset was the strength its the smaller wins and habits that make all the difference in the end. There's a saying "You Must Sweat the Small Stuff"
Remodelling "The Call Centre"
The remodelling of traditional "The Call Centre" mentality where perception suggested offshoring, headsets and scripts with calls automated and injected into the dial process to avoid any lag in call placed ratio this was apparently to go to strategy. Well hasn't reality kicked in and changed since. The realisation "humans buy from humans" and not a detailed script and that tonality was the indication and measure of authenticity considering the merge of companies being burnt and misled by the conventional telemarketing approach.
The Cold Call Still In Demand
We've now witnessed yet again another shift in seller behavior as sales professionals compete in a saturated digital environment however the data to this very date suggests that regardless of every social online touchpoint pipeline that revenue streams demonstrate that "living in rejection" and doing the boring stuff like placing a cold call is still of aggressive demand. We've witnessed both Sales and Marketing Directors become redundant during this period due to the reduction in sales activity offline "not placing calls" and being on the reactive.
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Capability Statement
Its simple we follow a process and have a system which delivers optimum results oppose to your traditional model as a business there’s no leave entitlement hence our partners receive uninterrupted operational time a full months worth of conversation time with qualified prospects meaning there’s no excuses with deliverables set on autopilot, consistent and automated.